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Five Great Ways to Lose Customer Loyalty - Even Before You Gain ItEnglish Version

Editor's Introduction: Many companies are already familiar with the fact that acquiring a new customer costs up to seven times more than retaining existing ones. That's why programs that aim to customer loyalty are becoming popular. But aside from the tips on how to increase customer loyalty, it's equally helpful to know what causes customer loyalty programs to fail.

 Editor'sIntroduction:Manycompaniesarealreadyfamiliarwiththefactthatacquiringanewcustomercostsuptoseventimesmorethanretainingexistingones.That'swhyprogramsthat......

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