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As a company’s brand strategy shifts over time, so too should its metrics for tracking how customers perceive the firm, its products and services. Here’s how technology helps ac...

The proper I.T. tools - and company-wide commitment to using them - can considerably improve the way your company manages inventory.

The process of a company looking outside for innovation has been termed “open innovation.” Marketplace shifts — including new technology and a broader distribution of know-how...

Technology plays a critical role in determining how effectively a merged organization can integrate processes and people and deliver products and services. Here’s how to plan the...

Most companies focus on new technologies to deliver productivity gains. But many small changes - involving no new technology at all - can dramatically and cost-effectively increas...

High-performing companies look beyond cost alone to the total impact of a technology project. As a result, they invest actively and with confidence, managing and upgrading their I...

The innovative application of new information technology not only powers significant advances in business practices. Even more important, it can also produce the breakout new prod...

Throughout the merger or acquisition process, challenges arise across all areas of the company, many of which depend on information technology. Here’s how to maximize the role of...

CEOs and other senior executives have always spent a lot of time on the road. Today’s technology is changing the way they manage their time to give their companies more of an edg...

To boost the performance and value of technology” learn to implement the "internal I.T. market economy“ strategy. Here is a five-step process for making that possible.

To successfully execute technology-enabled services across the organization, you need one simple requirement: focus.

Most businesses are home to scores of information systems that remain disconnected from one another. Until those systems are fully integrated, technology investments won’t live u...

True supply chain excellence will only come from making a digital business transformation. It's a transformation that exploits all that technology has to offer, facilitates supply...

When it comes to technology, it's not how much your company spends; it's the way it manages I.T. spending that counts. Here's how to achieve value-creating spending that makes a g...

Most infractions happen because companies lack the right resources or employees don’t understand security procedures. Sound business practices, not more technology, are often the...