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One of the secrets to inspiring employees to perform is to communicate the purpose and enjoyment of daily work. This requires managers to think carefully about the motivational impact of their communication style and determine if they are up to the challenge.

The Crisis Hits Home 2002年08月01日

Data in the Tables Provided by Corporate Resources Group TITLE:The Crisis Hits Home DES:Executive salaries around the region drop drastically for the first time in years. And the worst is yet to come.

Hottest of the Hot Careers 2002年09月01日

Seven executives and entrepreneurs reveal what it ta.kes to manage well in hot industries.

Professor Steven Kaplan shared the results of his research on successful CEOs with members of the Class of 2008 at spring convocation June 15 in Hyde Park. "If you are persistent, efficient and proactive, you will do great things in the future. Do not give up. Stick with an assignment until it's done. Get a lot done in a short amount of time. And bring in a lot of ideas."

To get the most out of a customer relationship management system, your financial systems need to adapt. That requires changing from product-based to customer-based financial reporting.

While staying lean may be necessary, where and how your company trims costs can make a significant difference in your customer service operations. Take a cue from the following best practices.

Change Is in the Air 2003年01月01日

For years, Asia’s executives have seen their salaries continue to soar. For many, that period is ending.

They are the new managerial elite. Armed with world-class skills, they are crossing industries and borders. And they are becoming the first recipients of “global salaries.”

There is substantial shareholder value hidden in servicing products after they are sold. In fact, over time, service may actually contribute more to earnings than sales do. Here’s how it’s done.

Applying the right metrics not only allows your organization to complete initiatives in half the time that they might otherwise take. More important, it also enables you to achieve the factors that contribute to solid business performance.

 
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