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关注BSCI领域的实践和动态。在这里,您既可体验鲜活而精彩的BSCI案例,聆听专家对BSCI难点问题的解答,又可掌握实用工具,并紧扣前沿,与广大经理人和精英切磋BSCI之道。
 
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做生意讲求缘分,也讲究匹配度。

One of the reasons why companies fail to execute strategy is the lack of employee strategic awareness. When strategy is not communicated through a formal communications program, the information employees get from co-workers often turns out to be wrong.

Tough Bosses Asian Style 2002年08月01日

They don't kick butt, they tell stories. They don't yell obscenities, they listen. Ineffectual softies? No, they're some of Asia's toughest chief executives— and they get stunning results.

Editor's Introduction: Many companies are already familiar with the fact that acquiring a new customer costs up to seven times more than retaining existing ones. That's why programs that aim to customer loyalty are becoming popular. But aside from the tips on how to increase customer loyalty, it's equally helpful to know what causes customer loyalty programs to fail.

If you want to lead positive change, encourage organizational dissent. Constructive infighting can root out buried mistakes, improve decision making, and prepare the ground for innovative action.

在客户、流程及人员这三个角度设定具体的绩效测评指标,把公司的战略目标细化为财务、效率指数和服务质量这三个具体的领域。

To get the most out of a customer relationship management system, your financial systems need to adapt. That requires changing from product-based to customer-based financial reporting.

The Long-Distance Runner 2003年02月01日

In an industry populated by 'sprinters' AST has endured by being a 'marathoner.'

Most companies know how important innovation is. Yet few have an innovation process in place. Some of the world’s leading innovative firms illustrate how you can embed innovation as a process your company.

In a project environment, team members often rely on - or are limited to - certain forms of communication. Here's how to determine whether other options would probably be more appropriate, persuasive, and productive.

 
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