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Successfully Integrating the I.T. Aspect of Merging Firms 2003年06月11日

Technology plays a critical role in determining how effectively a merged organization can integrate processes and people and deliver products and services. Here’s how to plan the...

Grasp the Financial Impact of CRM 2004年05月26日

To get the most out of a customer relationship management system, your financial systems need to adapt. That requires changing from product-based to customer-based financial repor...

领导者们为什么一定要玩弄政治? 2012年05月31日

如果你喜欢Aspirational领导者,那么就学习一下权利黑暗艺术。

what executives really want 2008年06月12日

At Heidrick & Struggles, we believe coaching is more than just managing.When dealing with direct reports, coaching means going beyond the day-today aspects of management to meet n...

Roller Coaster Leadership 2008年06月12日

Kevin Kelly believes that aspiring CEOs need a new set of skills in order to maximize their tenure.

How Accurate Is Your Product Information? 2005年10月19日

Many companies are finding that many systems fall short when it comes to managing product information. Fortunately, there is a distinct category of software that aspires to one go...

Give Customers the Control They Deserve 2003年08月04日

Technology has paved the way for customers to take control of many aspects of anything they buy. Allowing them to be in command of their buying decisions brings several benefits t...

Learning About Quality is One Thing, Making It Work is Another 2003年05月08日

Now more than ever, quality counts in every aspect of business, and improving quality is key to satisfying both customers and stakeholders. Joseph M. Juran, the prime mover of the...

如何制定有效的CRM方案 2000年11月01日

只有在人、流程和技术三维坐标全部围绕着“以客户为中心”构建时, 才能让CRM发挥出巨大的潜能。

知道公司的生死信号 2010年09月13日

如果一个企业在人本西格玛这个衡量标准上表现糟糕,就意味它的人力资源系统运作得很糟糕,同时还暗示着企业的财务系统即将表现不佳。本文是对《人本西格玛》一书两位作者的深入访谈。

家族式企业经久不衰的五大特征 2013年03月20日

家族式企业要做到经久不衰,关键是要采用专业的管理模式,并努力使家族能始终保持企业主的地位。

如何打造价值导向的供应链? 2013年03月07日

商业和营销部门致力于满足所有必要的顾客需求,但供应链领域的目的是服务客户同时优化成本。

ERP的中国之路 2000年11月01日

ERP的实施同时伴随着巨大的风险, 要使ERP实施成功, 企业必须充分做好认识上和资源上的准备。

Produce More Accurate Cash Forecasts 2005年12月16日

How can you forecast your cash flow better? Here are new tools and approaches to help you with that crucial task and make more precise projections.

Are You Ready to Be World-Class in 2004? 2003年12月22日

The management fads of the last few years are giving way to a new focus on fundamentals. The world’s leading companies are working to ensure they are strong in the basics. Here a...

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