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员工的防御性心态使得他们拒绝变革，五个步骤消除这个障碍。
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优秀的领导者不只管理员工，还会帮助员工成长。
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优秀的领导者不仅自己宣传项目，还会发动其他人为项目做宣传。
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以正式或非正式的方法，强化公司的人性化管理基础。
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工作时，保持商务性格；休息时，放松享受生活。
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站在他人立场思考，切勿背后诋毁；共享目标和成果，实现荣辱与共。
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单个领导者已经不能成功地领导变革。变革的领导团队需符合四个特点：位高权重、术有专攻、诚信为本和领袖才能。
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Strong leaders know that motivation comes from within an employee, and the way to stoke the fire is through attention and appreciation. A key first step toward achieving that is to understand several paradoxes about staff motivation.
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By tailoring reward packages to individuals, companies are aiming both to unlock higher levels of motivation and performance from their employees and to attract and retain the best people.
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新任主管遭遇下属不执行，或者执行走样的窘境，缘起于下属的心理优势与现实之间的落差。因此解决问题当从打破下属心中的坚冰开始。
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协同有三层含义：协调、协作、协商。协同能力应作为衡量管理者管理能力的首要标准。
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造就满意员工，赢得满意顾客。
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高级经理培训项目EDP，与MBA、EMBA相比更具创新性、互动性和针对性，是高级经理人终身学习的好机会。
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哈佛商学院位居榜首，斯坦福商学院和沃顿商学院紧随其后。
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“住读模块”从领导力课程开始，不仅让学员提前预热管理实战，而且以人文课程培养他们自身的素养和品位。
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与其过度依赖外部顾问，
不如开发利用内部资源。
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有了员工健康的“安全”，发展的“安全”，才有企业运营的“安全”。
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MBA也许更适合那些所谓白领的职业需求，EMBA也许更适合蓝领技术层面的领导者。
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Different types of fear can keep talented people from achieving success. As a leader and coach, here's how you can recognize and conquer the six hidden fears that drive all conflict at work.
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尊重员工是德固赛的信仰，
它渗透在员工关怀与培养的各个细节中。
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